4 Ways Retailers are Managing the Cost of Returns 
Indigo 9 Digital
DECEMBER 19, 2022
By Tricia McKinnon If there was a phrase to describe the retail sector it would be….there’s As we close out another year it’s a good time to take a look back at the trends taking over the turbulent retail sector. Retail sales in November in the United States declined by 0.6% , the greatest drop in close to a year.
Independent Retailer
JANUARY 20, 2022
The COVID-19 pandemic forced retailers to improvise and rapidly implement sweeping changes as they struggled to survive. Now, the chaos is gradually giving way to a new order, and as they look to 2022, many businesses are finally hoping for a more orderly and “normal” year. Customers Care About Return Policies.
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Indigo 9 Digital
DECEMBER 7, 2022
By Tricia McKinnon While Amazon makes running an eCommerce business look easy, managing online sales is anything but easy. What often makes eCommerce difficult is returns. Then, there is the issue of sizing which is not standardized across retailers. Practices like bracketing and returns in general are expensive.
Indigo 9 Digital
MAY 3, 2023
Nike’s strategy for success is based on taking risks, crazy ideas that turn into bestselling products and a level of marketing genius that perhaps only Apple can match. Nike put nearly all of its marketing dollars behind Michael Jordan with that contract. In 2018 Nike took another risk during its 30th anniversary marketing campaign.
Indigo 9 Digital
NOVEMBER 16, 2023
By Tricia McKinnon Over the past decade direct-to-consumer businesses have popped up in nearly every corner of the retail sector. Then there’s the cost of acquiring customers. Then there are those pesky returns. How often have you bought something online, then returned it without a second thought? million in 2022 on $598.1
Indigo 9 Digital
MAY 4, 2023
By Tricia McKinnon Amidst a shakeup in the retail sector over the past decade dollar stores have been particularly resilient. For example, Dollar General tries to locate stores in areas that do not have a large retailer or grocery store within 15 to 20 miles. In 2022 Dollar General’s sales were up 10.6%. Location, location, location.
Indigo 9 Digital
JULY 21, 2023
By Tricia McKinnon If you are thinking about starting an online business which is often called a direct to consumer business in retail then you are not alone. And when your customers demand free shipping or when return costs add up a promising business can be put into jeopardy pretty quickly. High customer acquisition costs.
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